OP Compliance Partners LLC combines 30 years of experience in commercial loan administration and risk management to provide independent and cost-effective compliance, risk management, and operations consulting services to the Commercial Real Estate Industry.

Mary O'Heir  - Principal

Mary O’Heir is a commercial real estate veteran with over 22 years of industry experience.  She is skilled in all aspects of commercial loan servicing including investor compliance, cash management and banking relations, payment processing, escrows, tax and insurance review, and all out-of-contract issues. 

For over a decade Mary was an executive with Baird & Warner Real Estate Capital (now NorthMarq Capital) where she established and maintained a first class mortgage banking operation.  She engineered many successful projects including writing and implementing strong policies & processes, converting loan servicing systems, selecting and transferring banks, and relocating operations.  Other past assignments include both production and loan administration at Prudential Mortgage Capital and roll out of the PruExpress conduit program with Julian Toft & Downey.

In 2007, Mary joined Cohen Financial where she managed a loan operations staff and had primary responsibility for several key clients.  Mary’s participation in a servicing system conversion, policy and process revision and implementation of a training program contributed to the successful first time rating of Cohen as a Primary Servicer from Standard & Poors in early 2008.  She is regarded as a team-building executive who creates order from chaos, manages multiple functions in a fast-paced environment and produces continually improving operating results. 

As an active industry participant, Mary has been involved with several life company advisory councils, been a panel speaker for MBA conferences, and is currently enrolled in the Commercial Mortgage Servicer (CMS) Designation program with Campus MBA.  

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Kim Peterson Misso - Principal

 Kim Peterson Misso is a compliance professional with 9 years of risk management experience across multiple industries including, commercial loan servicing, energy, and insurance. She has 7 years of consulting experience, with particular emphasis on risk controls, cash management, and compliance.

Kim has developed and implemented comprehensive compliance and vendor management programs, led a successful first-time Regulation AB audit, and worked on multiple system selection and conversion projects. She has experience assisting her clients with rapid controls remediation and clean-up following negative audit findings. Recently, Kim performed reconciliation and clean-up on more than 2 years of legacy cash processing, including the identification of more than $140,000 in unrecognized fee income.

Prior to founding OP Compliance Partners, Kim was a Manager for Deloitte & Touche LLP’s Capital Markets group, where she participated in the design, implementation, and operation of best-in-class risk management functions for more than a dozen clients of various sizes, from start-ups to Fortune 500 companies. More recently, Kim managed daily cash processing, loan accounting, and investor remittance operations for a mid-size loan servicer with monthly cash receipts of $30 million. Kim is a proficient project manager, with an organized and analytical approach to assisting clients with uncovering and managing their most significant risks.

Kim holds a BBA from Loyola University Chicago.

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